Social commerce growth doubles in Southeast Asia
Consumer preference for social commerce has surpassed traditional retail, and is second only to e-commerce.
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Consensus for Change: Transforming safety through technology
Global study reveals how the pandemic redefined expectations, accelerated innovation and changed attitudes about technology for public safety.
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Crossing the CX divide: leading from a new baseline
NTT’s 2021 Global Customer Experience Benchmarking Report shows the COVID-19 pandemic highlighted both weakness and opportunity in customer experience.
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The e-commerce wave among seniors in Singapore
What are some online shopping trends among seniors in Singapore?
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The rise of digital payments among seniors in Singapore
What are some online shopping trends among seniors in Singapore?
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How companies tackle trade compliance
Two-thirds of organizations still use manual search for compliance with trade and export controls, according to survey
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Video conversations: Singapore trends, fails and wins
Uniphore survey reveals challenges Singaporeans face with increased video meetings.
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Digital Commerce Confidence Index (Jan – Jun 2021)
The pandemic has fostered a vibrant digital commerce scene in South-east Asia. Will the momentum continue in the months ahead?
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ASEAN charges ahead with new financial normal
The customer battleground for South-east Asia's financial ecosystem has gone virtual, as innovative digital services drive competitiveness and outcomes for faster post-pandemic recovery.
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App Attention Index
Latest Cisco AppDynamics App Attention Index reveals that brands have only one shot to win over customers.
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Case Studies
Burger chain in Russia turns to cloud data analytics for beefier profits
With a whopping 760 restaurants …Read More
Power efficiency and eco-friendliness drive Vietnam’s largest data centers
Vietnam is now a hotspot …Read More
Global pizza chain harnesses the Cloud to cope with strong demand
Using digital twin and data-driven …Read More
Global holding company integrates OA and NW for scalable group-wide DX
Coordinating office automation and network …Read More