NEWS
How a Malaysian bank improved CX with omnichannel customer communications
Plagued by limited customer touchpoints and slow response times, the bank has since hit record sales and growth figures
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Pandemic-driven challenges are driving India towards a cashless and digital economy
Five major initiatives and 10 digital channels are facilitating the country’s urgent and long-overdue efforts to stamp out corruption and fraud.
TIPS & STRATEGIES
How a Malaysian bank improved CX with omnichannel customer communications
Plagued by limited customer touchpoints and slow response times, the bank has since hit record sales and growth figures
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