NEWS
How are insurance agents in Asia holding up in the pandemic?
According to a small regional study, not bad—if they adopt digitalization quickly and with strong support from their firms.
PERSPECTIVES
Coming to grips with the darker side of AI
More needs to be done to regulate the latent potential of faulty or biased AI algorithms that sow distrust and fear.
TIPS & STRATEGIES
Balancing fraud detection with low-friction, personalized CX
How can e-commerce firms tighten consumer verification and fraud-detection measures without increasing friction but increase consumer trust and loyalty instead?
Digital Enterprises
Sponsored Content
INFOGRAPHICS
Latest
Smart Cities
Local governments embrace next-gen IT infrastructure
Here’s how 4 governing entities transform with hyperconvergence.
Latest
e-Commerce
Balancing fraud detection with low-friction, personalized CX
How can e-commerce firms tighten consumer verification and fraud-detection measures without increasing friction but increase consumer trust and loyalty instead?
Latest
Customer Experience
Overcoming last-mile locked-box delivery barriers with APIs
Challenges in notifying customers of delivery schedules via SMS have been solved through the use of third-party cloud-based messaging.
Latest
Employee Experience
Workplace stress and mental health – can AI help?
Why it’s time to embrace AI to deal with mental health at the workplace…
Latest
Digital Innovations
How one airline hopes to weather the pandemic air-travel fallout
Renewing and expanding an existing tech partnership is their way of improving organically to boost operations and customer...
Whitepapers
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This video provides the first …Download WhitepaperCompetitive comparison: Poly Sync 20 vs Jabra Speak 510
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Innovation Talk: Lithium-Ion Batteries to Power your UPS Solutions
Deep-dive into a comparative study …Download Whitepaper
Case Studies
Local governments embrace next-gen IT infrastructure
Here’s how 4 governing entities …Read MoreHow democratizing data helps a pharma giant achieve six-figure savings
With a single source of …Read MoreGPUs power AI services in the 5G era
To meet growing demand for …Read MoreThe cloud and COVID-19: Pivoting in a crisis to protect lives
One of Asia’s largest healthcare …Read More
