NEWS
Pope Leo XIV establishes Vatican AI commission ahead of first encyclical
The interdicasterial body unites seven offices to coordinate ethics, governance, and policy to address the multifaceted opportunities and risks of AI.
PERSPECTIVES
The lean biotech startup
Disrupting global science from Southeast Asia with AI infrastructure and models.
TIPS & STRATEGIES
Navigating AI challenges in APAC: what lies beneath great AI adoption
Generative AI entered the mainstream in 2022 with the launch of ChatGPT and has since begun reshaping how organizations operate, collaborate, and make decisions.
DIGITAL TRANSFORMATION
Krungsri bank advances digital transformation with cloud migration, analytics adoption and unified platforms
With the infrastructure overhaul, the major Thai bank expects to strengthen operations and customer service while gearing for growth and resilience
Sponsored Content
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Smart Cities
Where data sparks innovation, trust powers decisions – and impact follows
Organizations across South-east Asia have been leveraging data and now AI to innovate for future impact. What about governments in the region?
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e-Commerce
Systematic review exposes flaws in AI health chatbot studies
A new review of 137 studies of AI chatbots’ health advice models flags flawed methodologies, ethics and reporting protocols.
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Customer Experience
CX in an always-on banking world
Customer experience (CX) in global banking is at an inflection point. Expectations are rising as ecosystems fragment, and the operating environment is becoming more complex, regulated and interconnected.
Latest
Employee Experience
Leveraging agentic AI, knowledge graph and no-code for the future of CX
The customer “resolution revolution” powered by emerging technologies was unveiled at Zendesk Relate 2025, together with an employee experience suite.
MOST READ
How Asia’s digital dragons can thrive in a VUCA world
The answers lay both within and in-between dragons and aspiring dragons, according to this writer
Cooling solutions for greener data centers in Asia Pacific
How innovations in cooling technology can help the region’s data centers address environmental concerns.
Whitepapers
Achieve Modernization Without the Complexity
Transforming IT infrastructure is crucial …Download Whitepaper
5 Steps to Boost IT Infrastructure Reliability
In today's fast-evolving tech landscape, …Download Whitepaper
Simplify Payroll Setup for Your Small Business
In our free guide, "How …Download Whitepaper
Overcoming the Challenges of Cost & Complexity in the Cloud-first Era.
Case Studies
How a Vietnamese D2C retailer built its own secure digital infrastructure
Would your organization build your …Read More
Liverpool FC to deliver more personalized, real-time digital fan experiences with AI
The football club will deepen …Read More
Balancing brand heritage and modern service with AI-powered customer experience
Balancing brand heritage and modern …Read More
Overhauling IT boosts business sustainability, efficiency amid motorsport carbon pressures: McLaren
The firm’s global IT team …Read More