Metaverse travel – possibilities and opportunities
By Victor Ng | May 23, 2022
Sharpening omnichannel marketing for SE Asia’s reopening bor...
By L L Seow | May 20, 2022
Striking a balance in the phygital age of customer experienc...
By Victor Ng | May 17, 2022
How online businesses in SEA can encourage “app sharing” by ...
By L L Seow | May 16, 2022
NEWS
Multiple challenges cited for slow cloud strategy adoption in financial services industry
By DigiconAsia Editors | May 25, 2022
In one global survey FSI respondents had increased IT infrastructure and spending but still faced skills shortages and cloud adoption challenges.
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Krishna and the Chocolate Factory: Up, up to the Cloud!
By DigiconAsia Editors | May 20, 2022
PERSPECTIVES
Technology mindset changes hold the key to driving the sustainability imperative
By Girish Ramachandran, President, APAC, Tata Consultancy Services | May 27, 2022
Overuse/abuse/misuse of technology landed humanity in an existential sustainability crisis. How can mindset changes realign us toward only one viable future?
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Forrester: The metaverse is not here yet; here’s why
By DigiconAsia Editors | Apr 2, 2022
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TIPS & STRATEGIES
Should call centers be renamed Customer eXperience centers?
By Varun Sharma, Vice President, APJ, Emplifi | May 26, 2022
No longer are customer enquiries just calls/emails: they constitute the expectations of heightened CX that organizations need to address with automation.
DIGITAL TRANSFORMATION
Study uncovers a festering “digital acceleration gap” for HR, Finance, IT functions
By DigiconAsia Editors | May 6, 2022
Could the global pace of pandemic-rushed digitalization still lag behind that of pandemic-exacerbated IT/Finance/HR challenges? Find out what two surveys revealed …
Empowering Workload Automation with Hitachi
Mar 28, 2022
Why Workday relies on Azul Platform Prime
Jul 5, 2021
INFOGRAPHICS

Mother’s Day shopper insights Story


Impact of the Great Resignation on S E Asia’s SMEs Story

Banking-as-a-Service gains momentum in APAC Story


What is Green Power Pass Story
Latest
Smart CitiesDigging deeper into building sustainable smart cities
By Tai Yeap Wai, Head, Electrification, Singapore, ABB | Dec 23, 2021
What goes up, must come down: that is how smart cities can become more balanced in sustainability and resilience.
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How technology helps in designing sustainable smart cities
By Victor Ng | Aug 23, 2021
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Latest
e-CommerceAPAC users leave a web or mobile site after the first page: analytics
By DigiconAsia Editors | Mar 28, 2022
According to one platform’s year-long analysis, expectations for seamless and rewarding digital journeys are on the rise.
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Digital Commerce Confidence Index – Q4 2021
By Lazada | Feb 3, 2022
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Latest
Customer ExperienceStriking a balance in the phygital age of customer experience
By Victor Ng | May 17, 2022
Businesses, especially in retail and financial services, need to strike a healthy balance between human and digital touchpoints for excellent customer experience.
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Are brands and consumers aligned on digital engagement?
By Twilio | Apr 22, 2022
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Democratizing AI for business
By Victor Ng | Mar 23, 2022
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Delivering roaring customer experience in 2022
By Victor Ng | Mar 11, 2022
Latest
Employee ExperienceA talent evolution is shaping the future of work
By DigiconAsia Editors | Dec 15, 2021
According to one management consultancy’s methodology for assessing and awarding employers, four factors are evolving amid the pandemic.
MOST READ
Gaze into the 2022 to 2028 technology crystal ball
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Transforming your business by securing data with the right colocation partner.
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Case Studies
Krishna and the Chocolate Factory: Up, up to the Cloud!
How a successful farming co-operative …Read MoreIndonesian bank ditches legacy infrastructure, boosts agility and resilience
Its latest digital transformation drive …Read MoreFood traceability and supply sustainability partnership runs on blockchain
Agri-food suppliers in South-east Asia …Read MoreSingapore hotel group offers self-help kiosks to ease crowding, boost customer experience
Guests can check in and …Read More