NEWS
Multiple challenges cited for slow cloud strategy adoption in financial services industry
In one global survey FSI respondents had increased IT infrastructure and spending but still faced skills shortages and cloud adoption challenges.
PERSPECTIVES
Technology mindset changes hold the key to driving the sustainability imperative
Overuse/abuse/misuse of technology landed humanity in an existential sustainability crisis. How can mindset changes realign us toward only one viable future?
TIPS & STRATEGIES
Should call centers be renamed Customer eXperience centers?
No longer are customer enquiries just calls/emails: they constitute the expectations of heightened CX that organizations need to address with automation.
DIGITAL TRANSFORMATION
Study uncovers a festering “digital acceleration gap” for HR, Finance, IT functions
Could the global pace of pandemic-rushed digitalization still lag behind that of pandemic-exacerbated IT/Finance/HR challenges? Find out what two surveys revealed …
Sponsored Content
INFOGRAPHICS
Latest
Smart Cities
Digging deeper into building sustainable smart cities
What goes up, must come down: that is how smart cities can become more balanced in sustainability and resilience.
Latest
e-Commerce
APAC users leave a web or mobile site after the first page: analytics
According to one platform’s year-long analysis, expectations for seamless and rewarding digital journeys are on the rise.
Latest
Customer Experience
Striking a balance in the phygital age of customer experience
Businesses, especially in retail and financial services, need to strike a healthy balance between human and digital touchpoints for excellent customer experience.
Latest
Employee Experience
A talent evolution is shaping the future of work
According to one management consultancy’s methodology for assessing and awarding employers, four factors are evolving amid the pandemic.
MOST READ
Gaze into the 2022 to 2028 technology crystal ball
See what the experts from an electronics design-and-testing think tank are placing their bets on in the near and longer term.
How to transform your business through data
Transforming your business by securing data with the right colocation partner.
DX Sponsors
Whitepapers
What Is Enterprise Cloud?
Discover the definition, benefits, key …Download Whitepaper
Private Cloud for Dummies
The best cloud technologies that …Download Whitepaper
Database-as-a-Service (DBaaS) for Dummies
Learn more about Database-as-a-ServiceDownload Whitepaper
A Guide to Building and Designing a Hybrid Cloud Architecture
Best practices to attain a …Download Whitepaper
Case Studies
Krishna and the Chocolate Factory: Up, up to the Cloud!
How a successful farming co-operative …Read More
Indonesian bank ditches legacy infrastructure, boosts agility and resilience
Its latest digital transformation drive …Read More
Food traceability and supply sustainability partnership runs on blockchain
Agri-food suppliers in South-east Asia …Read More
Singapore hotel group offers self-help kiosks to ease crowding, boost customer experience
Guests can check in and …Read More