Come booking challenges or high inflation, travel appetites are returning with a vengeance
This is one understandable and self-evident sentiment that an international travel survey in August has discovered, especially in APAC
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As revenge travel becomes incentivized, so are travel fraudsters
Overly-intrusive fraud prediction and detection may mar the booking experience, so a customer-first approach is always a good thing
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As corporate travel resumes in APAC, eco-sustainability matters
At least that is what one regional survey of medium- to large-sized firms on attitudes towards ESG initiatives shows.
Read MoreFrictionless and rich travel payment options ‘a significant opportunity’: study
Upfront costings, enhanced payments security and personalization frills are what may rejuvenate the post-COVID-19 travel market. All things being equal between two travel services, would you select one over the other simply...
Read MoreHow to reverse global traveller misgivings in the post-COVID-19 era
When it is finally safe to resume frequent travel, data and personalisation are key to unlocking travellers’ ‘second wallet’. New research on the travel sector has found that 50% of airline passengers globally report that they...
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Five technology trends that will shape the airport of the future
In the thick of the Wuhan virus outbreak, it is clear that airport management is a crucial area to improve upon. Airports are the backbone of the...
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Shopping in the sky an untapped Gen Z opportunity
New research by the London School of Economics and Political Science (LSE) predicts that the ‘last-minute’ generation in APAC will make more holiday...
Read MoreOver two-thirds of employees feel technology can make business travel easier: Survey
While online travel services are a boon, organizations have yet to embrace digital transformation internally to reduce the travel banes. In a survey of 7,850 business travellers in 19 global markets, including 2,500 respondents...
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