Singapore breaks through invoicing paper jam with PEPPOL
Enterprises, in today’s digital economy, are surprisingly digitally backward when it comes to procurement and invoicing. Electronic transactions...
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Eschewing employee surveillance: a digital dilemma
Employers wishing to clamp down on unproductive staff habits or indiscretions have the digital tools but not the legal sanctions. A popular retail...
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A shortfall of transparency hampers artificial intelligence: study
At this stage in AI’s pervasive global growth, are the bulging seams showing signs of cracking? Despite the daily deluge of promises about...
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Here’s what Google doesn’t want you to know: opinion
Catching Google red-handed in its grand schemes to get even richer and more pervasive has become almost a spectator sport. Google has become a...
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Singapore Budget 2020: responding to a new decade of uncertainties
Against a backdrop of the COVID-19 outbreak and broader global economic uncertainties, Singapore’s new budget aims to tackle the new decade with...
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Implantable microchips: making their presence felt outside of the law
Even as demand for cyber implants grows across a wide range of applications, risks and prohibitive legislation continue to plague their...
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Can your business continuity plan survive a pandemic?
We had 13 years to learn hard lessons from SARs. The 2019-nCoV is the acid test of business complacence or foresight. The ongoing novel coronavirus...
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Adding new dimensions to manufacturing excellence: 3D printing in 2020
Besides improving product design and time-to-market speeds, 3D printing pushes sustainability awareness and makes previously expensive products more...
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Experiencing a talent crunch? Introspecting four factors may help
Spoiler alert: the four trends of talent-management all converge into just one powerful ideology: human empathy. In late 2019, nearly 200 CEOs...
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Stemming financial inclusion with AI-powered identity verification
Onboarding some 1bn people in Asia with no access to formal financial services is a gargantuan task, but help is at the fingertip. Driving financial...
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Whitepapers
Impact of digital innovations on healthcare in Asia
The COVID-19 outbreak placed Asia Pacific’s healthcare industry on the global stage, with a spotlight …Download WhitepaperNew leadership needed for business performance in the new decade
A new study from the World Economic Forum (WEF), in collaboration with Accenture, highlights five …Download WhitepaperState of Mobile Video Experience
Opensignal’s recent State of Mobile Video Experience report found that in several countries, including Singapore, …Download WhitepaperState of mobile voice app experience
Opensignal, an independent mobile analytics firm, has released a report that measures the quality of …Download Whitepaper
Case Studies
Dyson: Delivering a seamless customer journey
Dyson is a leading British luxury appliance brand renowned for its sleek product design and …Read MoreImproving travel experience across the region with WeChat go
WeChat go is a comprehensive outbound travel solution to help organizations tap into the WeChat …Read MoreHow 9 organizations up customer experience with Zendesk
How do you drive customer service, engagement and satisfaction? Here are 9 brief case studies …Read MoreSephora steps up dynamic consumer engagement with WeChat Mini Program
Digital natives’ buying behaviors are proving a challenge to retailers. The market size of China’s …Read More
