ASEAN e-commerce scene may need to step up to new trends: survey
While one small study may not prove anything concrete, e-commerce brands in the region can take note of the assertions. Despite booming sales accelerated by the consequences of the pandemic,...
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Struggling to handle e-commerce peaks? Here are 5 strategies that work
As e-commerce demand surges, we need reminders to help us preempt problems and more time delivering excellent service. As businesses everywhere...
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The COVID-19 impact on customer experience in messaging apps and digital commerce
With the significant surge in consumption of messaging apps during the COVID-19 pandemic, digital commerce is set to transform considerably. Over...
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Ad-spending showing signs of recovery from pandemic
First the shell shock faded, then the knee jerk reactions came. But relaxed restrictions have precipitated signs of mild recovery … As the COVID-19...
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Risks and opportunities in the pandemic-led digital marketplace
With social distancing measures implemented across the region, what are the risks and opportunities for businesses as eCommerce and ePayments take...
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China bubble tea brand launches mobile payment app for painless store pickup
App notification: Thank you for the epayment. Your customized Cheezo Tea will be ready for store pickup in 20 minutes. Many bubble-tea outlets...
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2020: year of reckoning for APAC payments landscape
We can expect a bigger divide in sales performance between retailers who have and who haven’t adopted successful methods to streamline the...
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Singapore sports retail chain tops Forrester retail benchmarks
International sport chain Decathlon beat six other Singapore stores in achieving great customer experience and flexibility. As online shoppers move...
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Shopping in the sky an untapped Gen Z opportunity
New research by the London School of Economics and Political Science (LSE) predicts that the ‘last-minute’ generation in APAC will make more holiday...
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3 factors that drove Alibaba’s 2019 Singles’ Day success
Singles’ Day 2019 yielded a staggering US$38.4 billion sales for Alibaba, up 26% from last year and surpassing Forrester’s earlier forecast....
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Case Studies
The cloud and COVID-19: Pivoting in a crisis to protect lives
One of Asia’s largest healthcare services companies accelerates change with Azure so medicines and medical …Read More
TPBank accelerates transformation to become Vietnam’s leading digital bank
Transition to Backbase’s platform has spurred digital innovation and enhanced customer experience across omni-channel touchpoints. …Read More
Answering society’s call: Double-11 Global Shopping Festival
A deep dive into the technologies behind the Alibaba Double-11 Global Shopping Festival. For the …Read More
M1: Delivering connectivity with FlashArray
Flash storage has allowed telecom provider M1 to improve operational efficiency and reliability, as well …Read More
