Digital experience benchmark yields four customer ...
By DigiconAsia Editors | Oct 16, 2023 | e-Commerce, News, Newsletter
Cobots lend a helping hand for Black Friday logistical surge
By DigiconAsia Editors | Nov 23, 2023 | e-Commerce, Newsletter, Supply Chain & Logistics, Tips & Strategies
The unsung heroes of Black Friday — the warehousing and logistical workforce — can find a helping hand from cobots, according to Universal Robots.
Read MoreDigital payments for SEA, Korea and Japan predicted to boom more
By DigiconAsia Editors | Oct 25, 2023 | Digital Payments, e-Commerce, News, Newsletter, Supply Chain & Logistics
Barring unforeseen wars, conflicts and protectionist crises, the SEAKJ region has been earmarked to see strong growth numbers up to 2027.
Read MoreDigital experience benchmark yields four customer experience enhancement strategies
By DigiconAsia Editors | Oct 16, 2023 | e-Commerce, News, Newsletter
With year-end peak shopping seasons approaching, e-commerce campaigns need to consider these four ways to entice and engage site visitors.
Read MoreZalora spearheads adoption of generative AI with six initiatives
By DigiconAsia Editors | Aug 17, 2023 | Case Studies, Customer Experience, e-Commerce, News, Newsletter
In addition to improving its platform’s search engine, the firm is also using GenAI to improve customer- and employee- experiences.
Read MoreAsia Pacific leads in chatbot growth
By Soham Sengupta | Jun 28, 2023 | e-Commerce, Features, Newsletter
The Asia Pacific region is predicted to contribute significantly to the growth of retail spending over chatbots led by the rise of messenger apps, e-commerce and generative AI.
Read MoreLivestreaming — How brands can succeed
By Daini Wang, Head of Customer Success, APAC, Ascential Digital Commerce | Feb 9, 2023 | e-Commerce, Newsletter, Tips & Strategies
A brief history of livestreaming in Southeast Asia, and 4 tips to successful live commerce
Read MoreGLS quadruples order fulfilment
By DigiconAsia Editors | Dec 8, 2022 | e-Commerce, News, Newsletter, Supply Chain & Logistics
Meeting the challenges of festive e-commerce fulfilment, supply chain and logistics disruptions, and food security for Singapore
Read MoreWhy e-commerce growth in Asia Pacific is slowing down
By DigiconAsia Editors | Dec 8, 2022 | e-Commerce, Features, Perspectives
Are online shoppers’ sentiments changing, or are we at another inflection point in e-commerce?
Read MoreTop 5 holiday season fraud trends in APAC
By Doriel Abrahams, Head of Analytics, Forter | Nov 29, 2022 | e-Commerce, Newsletter, Tips & Strategies
As we enter the biggest holiday shopping season of the year, here’s some advice on how merchants can ensure loyal customers get the best deals – while fraudsters don’t get...
Read MoreWere Single’s Day e-commerce numbers indicative of high inflation in SEA?
By DigiconAsia Editors | Nov 21, 2022 | e-Commerce, News, Newsletter
The fashion sector saw a big drop, but F&B grew 38% — amid less-attractive discounts and a comeback in physical retail
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