When given a lemon, make lemonade: the pandemic e-commerce story
At every level of e-commerce readiness, organizations worldwide grabbed a tight hold of the digital lifeline to stay afloat: report
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Balancing fraud detection with low-friction, personalized CX
How can e-commerce firms tighten consumer verification and fraud-detection measures without increasing friction but increase consumer trust and loyalty instead?
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Five ways to tap South-east Asia’s newest pools of digital shoppers
Not only the Gen X, Y and Zs but also people who have just (re)discovered the joys of digital commerce!
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Did 2020 modify your purchasing and payment habits permanently?
According to research, more than half the region became converts of e-commerce, and 2021 will herald five important continuing trends…
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The year ahead for brands and retailers
Trends and developments retailers need to understand to stay ahead in the digital economy of 2021.
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Two South Korean firms launch accelerator program for SEA tech startups
Together with Singapore’s SGInnovate agency, the firms are inviting applications for this debut program to spur technological and business innovation.
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New shariot entrant provides digital experience in world’s most expensive place to drive
Can super low prices and unconventional freebies help a digital startup disrupt Singapore’s perennial demand for flexible car usage sustainably?
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Social distancing fuels the rise of social commerce in SE Asia
Social media ‘live’ sales and other forms of social-media commerce are gaining ground, a SE Asia study shows.
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ASEAN e-commerce scene may need to step up to new trends: survey
While one small study may not prove anything concrete, e-commerce brands in the region can take note of the assertions. Despite booming sales accelerated by the consequences of the pandemic,...
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Struggling to handle e-commerce peaks? Here are 5 strategies that work
As e-commerce demand surges, we need reminders to help us preempt problems and more time delivering excellent service. As businesses everywhere...
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Whitepapers
5 ways manufacturing companies succeed in a changing world
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Technology is complex. DaaS is not
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Finance disrupted – navigating the next normal
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The Forrester Wave: Digital operations platforms for services businesses
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Case Studies
Major data center vendor in China expands capabilities with American tech
Having been long-term technology partners, …Read More
Kerry Express pursues growth by switching to Nutanix
Nutanix Enterprise Cloud brings quicker …Read More
How one global bank used NLP to boost communication quality
When its internal policy experts …Read More
Overcoming Movement Control Orders to serve patients across geographical barriers
By gravitating towards the Cloud, …Read More
