Striking a balance in the phygital age of customer experience
By Victor Ng | May 17, 2022 | Customer Experience, Data Management & Analytics, Features
Businesses, especially in retail and financial services, need to strike a healthy balance between human and digital touchpoints for excellent customer experience.
Read MoreSupply chain disruptions: the importance of data analytics
By Victor Ng | Mar 14, 2022 | Data Management & Analytics, Features
Facing the far-reaching impact on Asia Pacific supply chains from the evolving pandemic, cyber-threats and the Russia-Ukraine war.
Read MoreThis winning F1 team is hooked on data
By DigiconAsia Editors | Mar 2, 2022 | Case Studies, Data Management & Analytics, Most Read2, News, Newsletter
In extending its technology partnership, the team explains how digital technologies are raising performance on and off the circuits.
Read MoreWielding a double-edge sword in circumventing data privacy compliance: anonymization
By DigiconAsia Editors | Feb 23, 2022 | Data Management & Analytics, Features, Newsletter
Why comply with data protection laws when you can just anonymize personally-identifiable data? The situation is not so clear-cut ...
Read MorePandemic-linked fraud surges drive analytic innovation across industries
By DigiconAsia Editors | Feb 11, 2022 | Data Management & Analytics, News, Newsletter
Two years of skyrocketing fraud have forced defenders to boost the use of analytics and anti-fraud technology to regain credibility.
Read MoreThe IT teams are willing, but the bean counters are not
By DigiconAsia Editors | Dec 8, 2021 | Data Management & Analytics, News, Newsletter
Real-time data capabilities are great for business agility, but one survey shows that cost, talent and perception issues hamper APAC adoption.
Read MoreNumber of data-mature firms has quadrupled over six years: study
By DigiconAsia Editors | Nov 18, 2021 | Data Management & Analytics, News, Newsletter
Data maturity leaders that built data maturity incrementally and with realistic targets apparently did better than less-mature firms.
Read MoreConcerns over workplace shifts in Asia offset by data-driven conversations
By DigiconAsia Editors | Oct 14, 2021 | Data Management & Analytics, Features, Future Workplace, News, Newsletter
Business leaders across Asia have adapted business conversations and decision-making in the wake of COVID-19 workplace shifts.
Read MoreRevolutionizing Asia Pacific’s supply chain with data analytics
By Victor Ng | Sep 7, 2021 | Data Management & Analytics, Features, Newsletter, Supply Chain & Logistics
The rise of e-commerce and the need for real-time customer insights have rendered data an important key to today’s supply chain ecosystem.
Read MoreAre three data management paradoxes flummoxing digitalized SEA organizations?
By DigiconAsia Editors | Sep 3, 2021 | Data Management & Analytics, News, Newsletter
Digitalized businesses in the region need more data, yet they struggle to extract value from the data they already have: report
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