Perspectives
Digital Enterprises
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INFOGRAPHICS
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Smart Cities
“One size does not fit all” for national digital transformation
A global policy paper by an Asian tech giant asserts that archetyping national characteristics can sharpen the focus of national...
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e-Commerce
ASEAN e-commerce scene may need to step up to new trends: survey
While one small study may not prove anything concrete, e-commerce brands in the region can take note of the assertions. Despite booming sales accelerated by the consequences of the pandemic, new research in June 2020...
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Customer Experience
Contact centers: surviving and thriving through the pandemic
Contact centers are at the frontline of customer experience, and businesses have much to learn from how they operate effectively...
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Employee Experience
Preparing the workplace for the ‘new normal’
Remote working has saved many businesses – and jobs – during the pandemic, and is set to be a mainstay for the ‘new normal’....
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Digital Innovations
How one airline hopes to weather the pandemic air-travel fallout
Renewing and expanding an existing tech partnership is their way of improving organically to boost operations and customer...
Whitepapers
The inevitable ascent of Zero Trust
Ensuring user activities are trustworthy – without interrupting workflow. Creating or implementing effective cybersecurity solutions …Download Whitepaper
The new reality: bringing order to chaos
Bringing order to chaos in the new normal with unified endpoint security. Chaos and confusion …Download Whitepaper
Alibaba Cloud helps fight COVID-19
Putting the health and safety of customers first, and supporting continuity in business operations. When …Download Whitepaper
Is your graphics workspace designed for mobility and collaboration?
Workspace for graphics, designed to perform ‘anytime, anywhere’ If you’re in the Architecture, Engineering, Construction, …Download Whitepaper
Case Studies
TPBank accelerates transformation to become Vietnam’s leading digital bank
Transition to Backbase’s platform has spurred digital innovation and enhanced customer experience across omni-channel touchpoints. …Read More
Answering society’s call: Double-11 Global Shopping Festival
A deep dive into the technologies behind the Alibaba Double-11 Global Shopping Festival. For the …Read More
M1: Delivering connectivity with FlashArray
Flash storage has allowed telecom provider M1 to improve operational efficiency and reliability, as well …Read More
Live streaming driving impressive growth for Mediatech International
For most SMBs in Asia, which make up 90% of businesses in the region, the …Read More
