How to reverse global traveller misgivings in the post-COVID-19 era
When it is finally safe to resume frequent travel, data and personalisation are key to unlocking travellers’ ‘second wallet’. New research on the...
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Stock outages at retail shops are a no-no: study
So are in-store prices that cannot match online offers that APAC millennials monitor closely. Shopping often starts before customers enter a store....
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Experiencing a talent crunch? Introspecting four factors may help
Spoiler alert: the four trends of talent-management all converge into just one powerful ideology: human empathy. In late 2019, nearly 200 CEOs...
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Demands for automated customer support: Singapore vs SE Asia
Guess which little island pulls its own weight when it comes to expectations of fast, reliable digital customer service and support… As...
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Tackling the demanding expectations of customers in the 2020s
E-commerce players have to rethink the way they engage today’s consumers, who expect a hyper-personalized end-to-end customer experience. A few...
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People are not ditching bank visits for online banking: study
Millennials and Gen Z digital natives may take to digital banking readily, security and personalization issues appear to hold sway. With the...
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Sephora steps up dynamic consumer engagement with WeChat Mini Program
Digital natives’ buying behaviors are proving a challenge to retailers. The market size of China’s beauty market currently exceeds RMB400...
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Top three trends driving mobile sales this holiday season: App Annie analytics
The biggest month for m-commerce worldwide is November, fueled by mobile-first Singles Day shopping in Asia and mobile-driven Black Friday and Cyber...
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Whitepapers
The inevitable ascent of Zero Trust
Ensuring user activities are trustworthy – without interrupting workflow. Creating or implementing effective cybersecurity solutions …Download Whitepaper
The new reality: bringing order to chaos
Bringing order to chaos in the new normal with unified endpoint security. Chaos and confusion …Download Whitepaper
Alibaba Cloud helps fight COVID-19
Putting the health and safety of customers first, and supporting continuity in business operations. When …Download Whitepaper
Is your graphics workspace designed for mobility and collaboration?
Workspace for graphics, designed to perform ‘anytime, anywhere’ If you’re in the Architecture, Engineering, Construction, …Download Whitepaper
Case Studies
The cloud and COVID-19: Pivoting in a crisis to protect lives
One of Asia’s largest healthcare services companies accelerates change with Azure so medicines and medical …Read More
TPBank accelerates transformation to become Vietnam’s leading digital bank
Transition to Backbase’s platform has spurred digital innovation and enhanced customer experience across omni-channel touchpoints. …Read More
Answering society’s call: Double-11 Global Shopping Festival
A deep dive into the technologies behind the Alibaba Double-11 Global Shopping Festival. For the …Read More
M1: Delivering connectivity with FlashArray
Flash storage has allowed telecom provider M1 to improve operational efficiency and reliability, as well …Read More
