Impact of COVID-19 on Asia Pacific’s retail sector
Spending to be hit by economic slowdown, but online retail sales to grow 11.3% annually over the current 5-year period.
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AI app lends a hand in ending plastic waste to save the environment
The centerpiece of major initiatives to save the Earth is now an app that consolidates concrete proof of cause and effect.
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All eyes are on risk and compliance standards of HK’s first virtual bank
Being all-digital, virtual banks face inherently higher fraud-risks and cyberthreats, so this pioneer financial institution has some high expectations to meet.
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The unfinished work of building modern firms
The pandemic has driven home the critical importance of unifying people, data and tech, says this cloud integration platform expert.
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Use AI to enhance the human connection in IT support services …
… rather than replace human interactions and demand self-service from your customers, pitches this ERP support expert
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Singapore’s pervasive use of video scanning technology under the spotlight
Do you like having your face and forehead temperature scanned wherever you go? and Are you a Pragmatic, Realistic or Sceptic?
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Fined only S$10k for data leak, but how much will the reputational damage cost?
How much will victims lose if cybercriminals found and used the lost data? We are referring to Singapore’s ride-hailing data-breach!
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Singapore SMEs can tap the STAR Fund to support digital transformation
With strong support from Facebook and Enterprise Singapore, the funding program will be a lifeline for businesses in the country.
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Embracing cashless is the way forward for India’s raging pandemic paradox
The Indian government is getting tougher on social distancing laws, but adopting technology for compliance is not always so simple.
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Why a Conversational Service Automation platform is key to contact center transformation
Post-call analytics, call-agent coaching and casework documentation are some of the CSA benefits that can improve agent productivity and welfare. A customer’s voice has never been more important. With a...
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Whitepapers
The inevitable ascent of Zero Trust
Ensuring user activities are trustworthy – without interrupting workflow. Creating or implementing effective cybersecurity solutions …Download Whitepaper
The new reality: bringing order to chaos
Bringing order to chaos in the new normal with unified endpoint security. Chaos and confusion …Download Whitepaper
Alibaba Cloud helps fight COVID-19
Putting the health and safety of customers first, and supporting continuity in business operations. When …Download Whitepaper
Is your graphics workspace designed for mobility and collaboration?
Workspace for graphics, designed to perform ‘anytime, anywhere’ If you’re in the Architecture, Engineering, Construction, …Download Whitepaper
Case Studies
TPBank accelerates transformation to become Vietnam’s leading digital bank
Transition to Backbase’s platform has spurred digital innovation and enhanced customer experience across omni-channel touchpoints. …Read More
Answering society’s call: Double-11 Global Shopping Festival
A deep dive into the technologies behind the Alibaba Double-11 Global Shopping Festival. For the …Read More
M1: Delivering connectivity with FlashArray
Flash storage has allowed telecom provider M1 to improve operational efficiency and reliability, as well …Read More
Live streaming driving impressive growth for Mediatech International
For most SMBs in Asia, which make up 90% of businesses in the region, the …Read More
