Increased BFSI awareness in using AI to reduce exacerbation of financial hardship
Credit decisioning in the banking, financial services and insurance industries in three APAC markets can be improved: study
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More than half of APAC consumers feel customer service is an afterthought: Zendesk research
Annual Zendesk CX Trends Report highlights customer experience as a must for growth, with 69% of APAC businesses identifying a direct link between customer service and business performance.
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A bright year ahead for SMEs that manage DX well
According to one cloud accounting solutions firm, digitally-pivoted SMEs that have survived the pandemic this far can head into “growth mode”
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Retailers need to address these two key consumer trends in 2022
Those that fail to address the demand for sustainability obligations and for multiple retail touchpoints may be left behind …
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Averting leaks and hazards in chemical plants and laboratories
The technology to improve leak and hazard detection already exists. However, plant owners need to treat investments as primus inter pares.
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Why are some governments struggling to gain public trust in their digital services?
A small survey of public sector ‘identity maturity’ in three geographic regions may harbor some clues…
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A new year of overcoming the IT talent crunch and supply chain upheavals
According to a yearly ranking of success indicators for the global tech industry, talent management will a major 2022 spotlight.
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Three truths about moving large workloads to the Cloud
The speed hurdles are now history, but knowing two other truths can allay the fears of large-scale or wholesale migration.
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Will your enterprise be adopting the Automation Fabric this year?
To address Year Three of the pandemic head on, enterprises will embrace an ‘automation fabric’ to fuel extreme innovation.
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To fight climate change, can David join forces with Goliath?
Instead of being rivals, two forces of different sizes can partner to overcome a common global adversary together, instead of greenwashing.
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Case Studies
Three digital-centric firms stay agile and competitive with an upgraded CSP
Being digitalized is just a …Read More
Ryder implements robotic automation
How Ryder improved logistics efficiency …Read More
Data scientist trainees can now take their exams remotely, with video support
Invigilators can use real-time video …Read More
Burgers, donuts and fried chicken: APAC franchisees get a digital lift for pandemic resilience
Some 1,500 fast food restaurants …Read More