Its latest digital transformation drive improves efficiency by 70% and results in 99% uptime to support the national digital economy roadmap.
In its move to support Indonesia’s roadmap to a digital economy, Bank BPD Bali is modernizing its data center and tooling up with continual digital transformation to serve the critical small- and medium- sized enterprises (SMEs)that make up more than 60% of the national GDP.
The bank had been relying on legacy infrastructure to serve more than 70% of its SME customers in Bali and the West Nusa Tenggara region. However, it needed to build resilience to keep up with the disruptions reshaping the country’s financial services industry, including new digital services, regulatory changes and increased demands from customers.
The financial sector, as it scales and transforms, also needs to reduce operational risk and boost security hygiene. On top of that, the bank’s costly and labor-intensive legacy infrastructure was ripe for an overhaul to meet increasing stakeholder demands.
According to the bank’s Operational Director,Ida Bagus Gede Setia Yasa, the latest modernization exercise has helped the bank to achieve a key performance index for 99.9% uptime, “which is critical for us to deliver quality services that our customers know and trust us for. At the same time, our IT efficiency improved by 70%, allowing us to focus on strategic innovation that supports the evolving needs of our customers, especially in the SME sector.”
Bank BPD Bali’s latest digitalization leverages cloud computing for its data center modernization, and for hosting business-critical applications. Beyond improved service uptime, the cloud transformation has reduced the data center footprint and achieved significant operational cost-savings for power and cooling.
Said Fetra Syahbana, Indonesia country manager, Nutanix, the technology partner for the cloud transformation project: “We are proud to partner Bank BPD Bali in their digital innovation, and support their bid to enable greater banking access and participation in Indonesia’s growing digital economy.”