Bucketplace transforms its marketplace business
With the Moloco Retail Media Platform, a Korean shopping app uses first-party data to hyper-personalize the customer experience
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AFFIN BANK banks on digital experience platform to accelerate digital banking
Malaysian bank partners with Aspire Systems for Temenos Infinity Digital Banking platform to transform into a digital bank
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Leveraging digital twin technology in the sporting metaverse
With accelerated digitalization across the globe, digital twin technology has become an intensely dynamic field as many companies continue to innovate.
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Delivering better omnichannel customer experience
With widespread phone and SMS scams, businesses and contact centers face challenges in ensuring a seamless, trusted and convenient customer journey.
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Meralco harnesses the power of data to drive business success
Actionable insights from Cloudera’s data management technology allow Meralco to make data-driven decisions to prevent outages and increase customer satisfaction.
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Crypto exchange upgrades to a ‘retention cloud’ amid India’s new digital tax regime
An unregulated crypto exchange platform is hyper-personalizing customer experiences while India’s new digital trading taxes may pull more customers in
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Sensitive data can be used to boost hyper-personalization, but keep it safe!
In a recent global survey, lack of consumer trust in brands’ use of personal data stood out as as fair warning…
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Retail wealth management firm taps API technology for secure personalized outreach
A wealthtech firm managed to handle the deluge of panic enquiries at the beginning of the pandemic comfortably—through marcom digitalization.
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Beyond chatbots – the future of customer conversations
After all, real conversations usually take place between customers and contact center agents, rather than chatbots.
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Striking a balance in the phygital age of customer experience
Businesses, especially in retail and financial services, need to strike a healthy balance between human and digital touchpoints for excellent customer experience.
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Case Studies
Brunei accelerates digital transformation
Juniper Networks and UNN partner …Read More
Cinesite selects Couchbase to power blockbuster projects in its production pipeline
Award-winning visual studio chooses Couchbase …Read More
TASConnect digitalizes supply chain finance for rapid growth in SE Asia
Standard Chartered-backed supply chain platform …Read More
Singapore Polytechnic leverages holographic technology to broaden scope of hybrid learning
Doing more with less, and …Read More